Tiered Issue Handling: 15-minute response for critical faults, 1-hour resolution for general issues
Dedicated Technical Contact: Each private deployment client assigned a fixed technical engineer
Dual Remote + On-Site Support: On-site deployment and troubleshooting when needed
High-Availability Architecture with Comprehensive Monitoring for Stable System Operation
Enterprise-Grade Cluster Architecture: Multi-node redundant deployment with seamless automatic failover
Full-Link Real-Time Monitoring: System health, resource utilization, and automatic anomaly alerts
Multi-Layered Data Security: Daily automatic backups, off-site disaster recovery, data recoverability
Regular Security Audits: Vulnerability scanning, performance optimization, system hardening
Regular Feature Iteration and Upgrades for Continuous Product Experience and Business Value
Quarterly Feature Iterations: Sync latest public cloud features with on-demand custom development
Continuous Algorithm Optimization: Industry data-driven improvements in packing accuracy and container utilization
Free Upgrades During Contract Period: All major version features updated at no additional cost
Rapid Customization Response: Reasonable client requests prioritized for development planning
One-on-One Dedicated Service — Deep Business Understanding to Empower Enterprise Success
Full Lifecycle Management: Dedicated contact from deployment to daily operations
Quarterly Business Value Review: Usage analysis, ROI quantification, and optimization recommendations
Customized Training Services: Role-specific system operation and business training
Industry Best Practice Sharing: Share success stories and solutions from peer enterprises
Multi-Scenario Deployment Cases
Cross-Border E-CommerceSmart FBA first-mile consolidation with compliant warehouse entry and zero rejections
Client Background：A leading cross-border e-commerce seller with 500+ daily shipments, 2,000+ SKUs, primarily shipping to Amazon US and EU sites
Core Pain Points：Manual container loading based on experience, only 72% utilization; complex FBA inbound rules leading to frequent rejections due to overweight, mixed loading, and labeling errors; peak season order surges overwhelming manual calculation staff
Solution：Integration with Amazon FBA official rules for automatic compliant packing plans; smart multi-order consolidation maximizing container space; one-click FBA label and packing list generation with direct WMS integration
Results：Container utilization increased to 86%, first-mile freight costs reduced by 14%; FBA rejection rate dropped from 12% to 0.3%; calculation time reduced from 2 hours to 5 seconds per order; peak season shipping efficiency improved 300% without additional staffing
ManufacturingFull-container optimization for finished goods outbound — eliminate overloading and rework
Client Background：A major home appliance manufacturer with 10,000+ annual container exports, producing refrigerators, washing machines, air conditioners, and other large items
Core Pain Points：Significant size differences between product models make manual mixed loading extremely difficult, often resulting in 'won't fit' situations; on-site loading relies entirely on veteran workers' experience with 3-month new employee training cycles; frequent center-of-gravity issues causing in-transit cargo damage
Solution：Smart stacking support for large irregular cargo with automatic center-of-gravity calculation; 3D step-by-step loading animations for on-site workers to follow; batch import of production plans for automatic monthly shipping plan generation
Results：Utilization increased from 75% to 88%, annual freight savings of 3.2 million CNY; overloading rework rate dropped from 8% to 0; new employee training reduced from 3 months to 3 days; in-transit cargo damage rate decreased from 2.1% to 0.2%
International Freight ForwardingSmart multi-shipper consolidation — double LCL business efficiency
Client Background：An international freight forwarding company specializing in US and EU LCL services, handling 5,000+ cubic meters of LCL cargo monthly
Core Pain Points：Complex multi-shipper cargo consolidation calculations taking 4-6 hours per shipment; LCL dead freight rate as high as 18%, severely compressing profit margins; inability to provide visual packing plans to clients, resulting in high communication costs
Solution：Automatic multi-shipper cargo classification and consolidation optimized by weight, volume, and destination; one-click multi-plan comparison to select the optimal LCL solution; shipper-labeled 3D packing diagrams sent directly to clients for confirmation
Results：LCL dead freight rate reduced from 18% to 7%, per-shipment profit increased 11%; planning time reduced from 4-6 hours to 10 minutes; client communication efficiency improved 60%, satisfaction reached 96%; monthly LCL volume increased from 5,000 to 12,000 cubic meters
Third-Party LogisticsOptimized trunk line load planning to reduce empty mileage waste
Client Background：A nationwide third-party logistics company with 200+ owned vehicles serving 300+ cities across China
Core Pain Points：Unreasonable vehicle loading with average utilization of only 65% and high empty running rates; mixed cargo loading prone to crushing damage and odor contamination; dispatchers relying on experience without global optimization capability
Solution：Multi-vehicle-type smart loading with automatic optimal loading sequence calculation; custom cargo attributes (fragile, perishable, dangerous goods, etc.) with automatic segregation; TMS system integration for automatic order and vehicle data synchronization
Results：Average vehicle utilization increased from 65% to 82%; empty running rate reduced from 22% to 9%, annual fuel cost savings of 1.8 million CNY; cargo damage rate decreased from 3.5% to 0.8%; dispatch efficiency improved 200%, vehicles managed per dispatcher doubled
Client Background：An import/export trading company specializing in building materials, hardware, and furniture bulk exports, with approximately 500 container shipments annually
Core Pain Points：Diverse bulk cargo specifications lead to frequent manual calculation errors and wrong container type bookings; inability to accurately estimate container quantities, resulting in overbooking or underbooking; difficulties communicating loading details with overseas clients, often causing misunderstandings
Solution：Smart bulk cargo consolidation for any specification with automatic optimal container type recommendation; detailed loading breakdown and space utilization reports; high-definition 3D renderings and PDF guides exported directly for overseas clients
Results：Container booking accuracy improved from 78% to 100%; average savings of 3,500 CNY per container, 1.75 million CNY annual freight savings; overseas client communication time reduced by 70%; business staff can independently complete bookings without professional logistics knowledge
Retail ChainsUnified multi-store distribution with optimized loading and delivery routes
Client Background：A nationwide retail chain enterprise with 2,000+ stores and 1,000+ daily delivery orders
Core Pain Points：Multi-store order consolidation and load planning is highly challenging with low vehicle utilization; unreasonable delivery routes causing long delivery times and high costs; frequent shortages and misdelivery during store receiving
Solution：Smart order consolidation by store, region, and route to optimize vehicle loading; GIS-based optimal delivery route generation; store-specific receiving checklists with QR code scanning for quick verification
Results：Vehicle utilization improved 18%, delivery vehicles reduced by 25%; average delivery time reduced from 48 to 24 hours; store receiving error rate decreased from 5% to 0.5%; overall logistics costs reduced by 12%
Frequently Asked Questions
What hardware configuration is required for private deployment?
Minimum requirements: 4-core CPU, 16GB RAM, 500GB SSD. Recommended configuration is evaluated based on actual business volume.
How long does the deployment process take?
The standard deployment cycle is 3-5 business days, including environment preparation, system installation, functional testing, and training handover.
Is offline deployment in an intranet environment supported?
Yes, we fully support offline deployment. All dependencies can be installed offline without an internet connection.
How do I receive updates after private deployment?
We provide regular version update packages that can be imported offline for upgrades or updated remotely through secure channels.
Is integration with existing systems supported?
Yes, standard API interfaces and data import/export functions are available for seamless integration with ERP, WMS, MES, and other systems.
How is the pricing for private deployment determined?
Pricing is based on a comprehensive evaluation of license scale, functional modules, and customization requirements. Please contact us for a tailored quote.
Is training provided after deployment?
Yes, comprehensive training is provided, including administrator training, operator training, and API integration training.
Is high-availability cluster deployment supported?
Yes, active-standby or load-balanced cluster configurations are available based on enterprise requirements to ensure high service availability.
How is data backup and recovery handled?
The system includes built-in automatic backup with support for scheduled backups, off-site backups, and rapid recovery.
What does after-sales service include?
It includes 24/7 technical support, regular inspections, version upgrades, troubleshooting, and emergency response services.
